GDPR - General Data Protection Regulation
At DANGERLUXE we are committed to maintaining the trust and confidence of visitors and customers on our website. Here you will find information on how we treat data that we collect via our site.
WHAT INFORMATION IS COLLECTED?
VISITORS to our website;
When anyone visits www.luxedecor.co.uk our eCommerce site provider; BigCartel records anonymous analytical data that is then relayed to us via a dashboard that provides us with details of website visitor numbers and product views. There is no way for us to identify anyone from this data.
Please also see our COOKIES POLICY to find out about how this data is collected.
CUSTOMERS on our website;
When a purchase is made we are provided with the following information only;
- EMAIL ADDRESS (If PayPal account email address differs from order email, we are privy to this secondary email address also.)
- ITEM(s) ORDERED
Your personal data is only used in a lawful basis to enable us to fulfill and perform our contractual obligations to you- to fulfill your order. This includes a follow up order update email upon despatch, and in the instance of any issues, to contact you to rectify any problems or queries.
This data is collected via an SSL Encrypted page and the information will subsequently be kept securely on file for our own internal record keeping in line with HMRC accounts record keeping requirements; for a period of 5 financial years. Please see our SSL SECURITY ENCRYPTION details.
We will not use your data for marketing purposes and will not sell, distribute or lease your personal data to any third parties unless we are required legally to do so. We may on occasion be required to share data with other organisations (HMRC) but will ensure all data is anonymised.
We are not privy to any financial information as we use an external processor; PayPal who complete any monetary transactions on our behalf.
CONTACT FORM or DIRECT EMAIL CONTACT Should you use our 'contact' page or email us directly with any queries we are provided with the following information only;
- EMAIL ADDRESS
In this instance it is necessary for us to use the personal and contact information provided by you for legitimate interests;
- In order for us to assist and support you with the use of our website.
- For the administration of DANGERLUXE- provision of customer service, troubleshooting help and suchlike.
- There may be contractual reasons should the contact be made in relation to a purchase made previously.
- If the contact has been made in relation to your personal data, we then have a legal obligation to use the information provided to contact you.
We will only contact you in relation to the submitted message, all correspondence will then be deleted once the message has been resolved or no later than a period of 3 months after the message is received. (Or within 30 days should it be in relation to removal of your personal data from our records.)
ACCESS TO YOUR PERSONAL INFORMATION You are entitled to view, amend or request that we delete any of your personal information that we hold, email your request to our Data Protection Officer, Rachel Jones at firstname.lastname@example.org.
This privacy notice was last updated on 24 May 2018.